Existing client? Use your secure GNB portal. Not a client? You can still contact us about a property.
Clients Hub

Everything connected to your property, in one place.

Existing landlords and tenants can continue securely to GNB. Anyone else can contact us about a managed or marketed property without creating an account.

Existing clients

Choose your secure portal.

Your login credentials and private property records remain securely managed by GNB. My World Estates does not duplicate that authentication.

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Landlord Portal

Access statements, properties, tenancy documents, repairs, inspections and available management activity.

Open Landlord Portal ↗
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Tenant Portal

Access tenancy documents and the repair, notice or tenancy-change options supported by your GNB account.

Open Tenant Portal ↗
Public property contact

Tell us which property this concerns.

Neighbours, contractors, guarantors, former tenants, prospective buyers or tenants, public bodies and other members of the public can use this route.

Emergency and out-of-hours guidance

For immediate danger, fire, a gas escape, crime in progress or risk to life, contact the emergency services or relevant utility provider first. This form is not monitored as an emergency service.

Out of hours: WhatsApp 07913 336750. Message only—no calls.

If you have a photo or document to share, send it by reply to the confirmation email — attachments cannot be uploaded on this form.

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Prefer to speak?

Our High Street team is here.

Call 0121 285 1986 during office hours for non-emergency help.

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